I bought two tickets on the Regal website for a movie and they charged a $3.00 processing fee. Why!
This is their website, I am doing all the work, and they are saving money by not having to hire an employee to sell me a ticket in person at the theater. It is easier for Regal to do business this way. They don't charge a $3.00 processing fee for buying tickets at the theater, but when I'm saving them time and their expense they make me pay $3.00. This is simply raping the customer.
I can understand paying the same $3.00 fee when buying a Regal ticket on Fandango.com because Fandango needs to get paid for their service, but it is BS when buying a ticket directly on Regal's own website.
Do you pay a $3.00 processing fee to buy something on Amazon? I don't think so!!!
Product or Service Mentioned: Regal Cinemas Movie Ticket.
Reason of review: Pricing issue.
Monetary Loss: $3.
Preferred solution: Let the company propose a solution.
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