Membership cancellation

My membership was canceled 3 months ago and regal continues to take out money from my account even after they say it has been stopped I have not been able to speak to anyone in person its all thru email very disappointed in there service and will never use this service again

User's recommendation: Stay away from this service.

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ID
#3191679 Review #3191679 is a subjective opinion of poster.
Location
Hayward, California
New Reviewer

Ticket

Charge twice for 2 different days back to back transactions app change the date from my original date

User's recommendation: Make sure app do not automatically push the date back for future day purchase.

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ID
#3191533 Review #3191533 is a subjective opinion of poster.
Pros
  • Clean bathroom
  • Drink sizes
  • Seating
Cons
  • Customer service very poor
Loss
$95
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Tickets

Cant purchase tickets. Your app keeps trying to add full purchase price on a pre paid program. Your customer service is lacking in response and correcting problems.
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ID
#3179146 Review #3179146 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Bad customer service