filters
state:
Show
city:
Show
product:
Show
I'M A FAITHFUL REGAL GOES,BUT THIS PAST SUNDAY MARCH 26TH DECIDED TO GO TO HORTON PLAZA REGAL THEATER,AND WHAT A MISTAKE...WE GOT THERE IN AMPLE ENOUGH TIME FOR THE (SUPPOSILY) 3;40 SHOWING OF BIELKO EXPERIENCE, GOT TO THE BOX OFFICE GAVE THE LADY MY REGAL CAR SHE...
Read more
Anonymous
Anonymous

I looked up your card (which I do recommend you register so that you may look online and verify that everything is good). No points were spent or earned at Hagerstown, which i...

Anonymous
Anonymous

It sounds like you had enough points for a free (small) popcorn, but without a ticket transaction, the coupon would not have been loaded into your card at the first location. ...

1.0
#1026466
Reply to reviews
Daughter left her purse in the theater. Tried for 15 minutes to find a phone number to call the theater after we've gotten home and realize the purse was missing. Finally had to drive back to the theater. There was nobody at the customer service counter. Approach the...
Read more
Anonymous
Anonymous

Regal is not responsible for lost items, a caveat that any business will tell you. This is posted on their lists of major rules and regulations somewhere around the doors when...

1.1
#1025967
Reply to reviews
Terrible prices on concessions. 5.29 for a freaking bottle of water
Read more
Anonymous
Anonymous

Welcome to the prices of food and drink at an establishment where the main draw is the entertainment. The same is true of a stage theatre, sports stadium, or concert venue. Th...

#1025911
Reply to reviews

Regal Cinemas Rewards Program Review

Regal Cinemas
#1028853
3.0
Details
I am getting annoyed at the Regal Reward system. Everytime it says you will get 1000 bonus points for seeing a movie on a specifc weekend or time frame I never receive it. The points are just addimg up now.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Regals Business Model Review

Regal Cinemas
#1016349
1.7
Details
Regal only offers discount to the actual active or retired military member and NOT dependents. Seriously pitiful regard to military members families. Regal clearly has no idea how much these families sacrifice especially during wartime.
Comment
Show
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Website

Short Review on February 24, 2017

Regal Cinemas
#1013462
Manger Stephanie W at gulf coast town center was very rude Towards me and my friend . She was racist also . Bad service was held here !!!
Comment
Show

Regal Cinemas Movie Theater Facility Review

Regal Cinemas
#1010121
3.1
Details
I'm not too happy. I went on a date with my husband and was annoyed at the political ad for a show called when we rise. It is a divisive topic and i don't want to deal with politics at the theatre. I swear if it happens again I will learn to love movie rentals.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
The imax movie we went to see was so loud I was shoving napkins in my ears and covering my 5 year olds ears. We waited so long to see this movie and it was her first imax experience, I didn't want to take her away. I regret I should have. The movie was so loud you...
Read more
Anonymous
Anonymous

IMAX as a company has minimum audio levels set, which I agree are too loud, especially in their latest promo that plays before the main previews. Management can turn down the ...

1.0
I didn't like
  • Management refusal to refund the movie in its entirety
  • How loud the movie was
  • Movie sound was deafening
#1025387
Reply to reviews
Regal 16 in Garden Grove, CA advertises that no outside food is allowed. Yet they let employees who are not working and going to watch a movie with their friends bring in outside food and drinks. This is a double standard. I understand the employees who are working...
Read more
chloe_da_cat
chloe_da_cat

Gezzzzzz.......Is this all you can find to complain about? Lighten up. Live. And. Let. Live. Remind me never to serve you in a restaurant. I am pretty sure you would find...

Anonymous
Anonymous

Obviously YOU have never worked in a movie theater or YOU would understand WHY they allow employees to bring in their own food. DOnt you realize what SLOBS you people are?? Ex...

3.2
I liked
  • Reclining chairs
I didn't like
  • Double standard for outside food policy
#1025057
Reply to reviews
I would like to make a complaint
Read more
Anonymous
Anonymous

Short and to the point, this comment doesn't waste anyone's time. It lets the reader know in a handful of words that they are annoyed at the company.Now, the possibilities are...

5.0
#1015117
Reply to reviews
Regal Cinemas - Chair Facility Review
I went to the movies got here about 15-20 before showing.. the seats don't recline at all, super tight and crowed... it's like flying spirit airlines cheap and uncomfortable. The place stinks, super old! They make you leave the theater to clean up, as amc and century...
Read more
Anonymous
Anonymous

Yes, people move, but then what's the point of posting this photo that proves nothing? It shows there's a screeen and seat backs, so is it to prove it was in a movie auditoriu...

Anonymous
Anonymous

Obviously people need to move so they can clean up. What kind of twit just sits there? If the place is so horrible, don't go back.

2.3
#1008226
Reply to reviews
My wife and i was waiting for our movie to come on so i played the Road Trip game in there arcade. I won the grand prize but the screen went black and game turned of. i contacted the manager he said he would take care of it no problem three weeks later i then contacted...
Read more
Anonymous
Anonymous

The manager should not have said he would take care of it. It looks like the game company rents that space and therefore they should be the ones contacted by you if a prize i...

1.5
#1000164
Reply to reviews
Went to see Monster Trucks at Regal Cinema at Shopping Town DeWitt in Syracuse New York on Martin Luther Day with my grandson ordered medium popcorn, medium soda and small ice gave the girl a $10.00 gift card she charged me full price and I did not get the discount of...
Read more
2.8
#999314
Reply to reviews
I wanted to see Hidden Figures playing at the galleria Regal for a 7:10 showing. When I got to the box office window I was told the movie was sold out. I then purchase tickets for another movie. I went into the theater showing Hidden Figures to see if it was full and...
Read more
Anonymous
Anonymous

Also, people who pre-bought tickets do not necessarily arrive right on time. So many times I've had complaints with reserved seating the good seats are still empty and "can w...

Anonymous
Anonymous

This needs more information. Was it a busy night? How full was the theatre? There are buffer seats built into the system that cannot be sold, and often theatres will sell out ...

#996898
Reply to reviews