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I've been a member of the Regal Crown Club since 2015, accumulated and maintained a balance of over 200,000 points, and have been actively using the number regularly. This afternoon I discovered that Regal had reassigned my number to someone else 08 months ago, and...
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#1247423
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We purchased tickets May 1st 2018 to see I feel pretty at the Tigard Regal Cinemas located in Oregon. We were in theater 10 and whatever movie was playing next door to us it was so loud that it was very hard to hear parts of the movie that we were watching several...
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4.0
#1246430
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I accidentally purchased tickets to the wrong regal cinema location. When I called the customer service department, the connection would mysteriously be disconnected when I ask for a refund. I sent an email and they replied claiming they cannot refund me if the movie...
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Anonymous
Anonymous

It said you need to contact the customer service to request a refund atleast an hour prior to showtime! It did not say that you need to place the order at least at hr to get a...

1.2
#1246403
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Worst experience ever I took my nieces and nephew and the place was freezing the had to keep using the bathroom and miss different parts of the movie I would ask for a refund but I won’t be going there again
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Anonymous
Anonymous

Hi there, I know you are upset but they try to let them make it right.We went on Saturday to see Infinity Wars, their computer system was out. We waited in line for 45 minutes...

1.0
#1245599
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Regal Cinemas - I paid for a ticket at the wrong location

I need to refund my money i paid for a ticket at the wrong location
#1245215
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Regal Cinemas - Won't be back to Regal

All the Regal cinemas here in Vegas are in casinos and you have to walk through LOTS of cigarette smoke to get there and both my husband and I are allergic to it. They need to add a separate entrance for just the theater.
3.3
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Additional Fees
Additional Services
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Layout of Store
Level of Comfort
Location
Price Affordability
Product or Service Quality
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Value for money
Website
#1242736
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I called to asked why I couldn’t use my Premiere movie ticket online to purchase tickets for reserved seating. I called corporate customer service and the man suggested I make a double trip to the theatre in order to get 2 seats (myself and my child) that would be...
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1.0
#1236888
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Regal Cinemas - Corporate tickets

I have five corporate tickets that the movie theater won't take now i will never go see a movie ever in your theaters
#1233783
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Regal Cinemas - Not haveing service coustermer service

I have a regal card and alot of points and evertime i use them the. Counter clerk says i cant use them i spent money at the movies and have points on my card but i cant use them thats what im mad about and i cant to re update my card then whats the point of haveing the card if you cant get it update
#1229306
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Regal Cinemas - How to use my points for concessions

Nothing. I didnt get an answer
5.0
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#1229299
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