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I took my family to the Regal theater in 100 oaks nashville tn. Today while watching the movie a group of teenagers one in particular was kicking the back of seat they were asked to stop but did not so I yell at them to stop. After the movie we were approached harassed...
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Anonymous
william alexander

its not resolved we were threaten by some adults for yelling at their kids for acting up and kicking my chair after ask them to stop. then we asked management for help and the...

1.0
#1032139
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am a frequent movie goer I'm here almost every week . and never had any thing bad to say until now. I took my kids to see The Smurfs yesterday and I dropped my keys in the theater. Didn't realize it till I got home. I immediately called the theater and they said they...
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1.9
#1032044
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I have been standing in the regal lobby for an hr because the earlier show was sold out. So I could only get the 440. One ticket person said 20 minutes later another male said 410. I am here with 4 yr old twins who u know has little patience. This place is...
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Anonymous
Anonymous

You posted this on a Sunday when Boss Baby had just come out and Beauty and the Beast was still going strong. Why didn't you expect that a weekend with a new kid movie release...

Anonymous
Anonymous

You should show up to the show earlier that's what I do. Especially for busy movies (for ex. Kids movies) obviously will be busy so it helps to show up earlier

1.0
#1028525
Reply to reviews

Regal Cinemas - Why would you own warren

Regal Cinemas
#1089866
Why would you own Warren Theatres. You changed everything. It was SOOO much better before your *** *** came. The BAG popcorn? Like what??? And the new commercials? You're trash.
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Regal Cinemas - Wrong theater

Regal Cinemas
#1067273
I purchased tickets for a theater in NJ i need theater 17 not 20
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Regal Cinemas - Me and my girl went to the 130pm show Wonder Woman cinema 8
1/1

Regal Cinemas - Me and my girl went to the 130pm show Wonder Woman cinema 8

Regal Cinemas
#1064528
1.8
Details
There was a rat climb down the wall upper right Corner by the wall light unbelievable we'll never go a nother regal theater paid 23.68 operator 1110 Angelica b dollar for that food that we didn't eat
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money

Regal Cinemas - Mistreated and disrespected

Regal Cinemas
#1047164
1.0
Details
Was accused of stealing food. Spoken to in a condescending rude and scolding tone by a manager named Abigail and Kyle. Was denied a refund even though I was returning purchased items unconsumed. Told to go outside and make complaint. I'll never go back to that location again . For the money I spent, I was treated like a criminal in front of other customers and employees.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I'M A FAITHFUL REGAL GOES,BUT THIS PAST SUNDAY MARCH 26TH DECIDED TO GO TO HORTON PLAZA REGAL THEATER,AND WHAT A MISTAKE...WE GOT THERE IN AMPLE ENOUGH TIME FOR THE (SUPPOSILY) 3;40 SHOWING OF BIELKO EXPERIENCE, GOT TO THE BOX OFFICE GAVE THE LADY MY REGAL CAR SHE...
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Anonymous
Anonymous

I looked up your card (which I do recommend you register so that you may look online and verify that everything is good). No points were spent or earned at Hagerstown, which i...

Anonymous
Anonymous

It sounds like you had enough points for a free (small) popcorn, but without a ticket transaction, the coupon would not have been loaded into your card at the first location. ...

1.0
#1026466
Reply to reviews
Daughter left her purse in the theater. Tried for 15 minutes to find a phone number to call the theater after we've gotten home and realize the purse was missing. Finally had to drive back to the theater. There was nobody at the customer service counter. Approach the...
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Anonymous
Anonymous

Regal is not responsible for lost items, a caveat that any business will tell you. This is posted on their lists of major rules and regulations somewhere around the doors when...

1.1
#1025967
Reply to reviews
Terrible prices on concessions. 5.29 for a freaking bottle of water
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Anonymous
Anonymous

Welcome to the prices of food and drink at an establishment where the main draw is the entertainment. The same is true of a stage theatre, sports stadium, or concert venue. Th...

#1025911
Reply to reviews
The imax movie we went to see was so loud I was shoving napkins in my ears and covering my 5 year olds ears. We waited so long to see this movie and it was her first imax experience, I didn't want to take her away. I regret I should have. The movie was so loud you...
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Anonymous
Anonymous

IMAX as a company has minimum audio levels set, which I agree are too loud, especially in their latest promo that plays before the main previews. Management can turn down the ...

1.0
I didn't like
  • Management refusal to refund the movie in its entirety
  • How loud the movie was
  • Movie sound was deafening
#1025387
Reply to reviews
Regal 16 in Garden Grove, CA advertises that no outside food is allowed. Yet they let employees who are not working and going to watch a movie with their friends bring in outside food and drinks. This is a double standard. I understand the employees who are working...
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chloe_da_cat
chloe_da_cat

Gezzzzzz.......Is this all you can find to complain about? Lighten up. Live. And. Let. Live. Remind me never to serve you in a restaurant. I am pretty sure you would find...

Anonymous
Anonymous

Obviously YOU have never worked in a movie theater or YOU would understand WHY they allow employees to bring in their own food. DOnt you realize what SLOBS you people are?? Ex...

3.2
I liked
  • Reclining chairs
I didn't like
  • Double standard for outside food policy
#1025057
Reply to reviews
I would like to make a complaint
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Anonymous
Anonymous

Short and to the point, this comment doesn't waste anyone's time. It lets the reader know in a handful of words that they are annoyed at the company.Now, the possibilities are...

5.0
#1015117
Reply to reviews
Regal Cinemas - Chair Facility Review
I went to the movies got here about 15-20 before showing.. the seats don't recline at all, super tight and crowed... it's like flying spirit airlines cheap and uncomfortable. The place stinks, super old! They make you leave the theater to clean up, as amc and century...
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Anonymous
Anonymous

Yes, people move, but then what's the point of posting this photo that proves nothing? It shows there's a screeen and seat backs, so is it to prove it was in a movie auditoriu...

Anonymous
Anonymous

Obviously people need to move so they can clean up. What kind of twit just sits there? If the place is so horrible, don't go back.

2.3
#1008226
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