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Pissed Consumer Interviews ?

My wife and I were seated in the first row all the way to the left and heard crackling coming out of the theater during the loudest action scenes of Wonder Woman. After bringing this to the attention of the Manager and that it negatively affected our viewing, he thanked us. After asking for reward or partial refund, the Manager said there was nothing he could do. After insisting and stating that we have lived across the street from this theater for 6 years and that this was our first complaint, he still said there was nothing he could do except tell his tech to fix the problem. Is this the kind of treatment Regal instills in Managers for loyal, local, long time customers that bring a technical problem to their attention? I did not raise my voice or cause a scene, whereas the Manager's handling of the situation was condescending and unprofessional. "Regal Cinemas: Profit over Professionalism" #CutTheCord #CutBigCinema
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Regal Cinemas - :((((((

Dey printed my receipt friggin upside down I can barely read dis what da heck
#1311106
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Foothill Regal in Town Center has just began a new ticket system. For the first time I was asked to select my seat on a computerized device before I could be given my ticket. I fact, the young man would would not even give me a ticket unless I made my selection on...
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Anonymous
Anonymous

Your complaint is far too long to read in its entirety. However, I do not wish to choose my seat until I enter the theater area. I don't like to sit beside people I don't know...

I didn't like
  • New preselect seat selection
#1310604
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The concession ticket counter has not working correctly . Waited 10 minutes .I was never told to move to the main ticket counter is was open now. It had 4 people in line. I told the concession counter I was leaving because I could not get a ticket. sjc121@aol.com bad...
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1.0
I didn't like
  • Ticket sales
#1310228
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On 7/22/18 Sunday my family went to the movies in Westfork 13 in Pembroke Pines Florida 33027. After the movies everyone visited the bathrooms all found them filthy and disgusting. We spoke to the manager Andres Morales that felt as if we were imposing on his time and...
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#1310204
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I had been sent a email letting me Know I had over 15 thousand points for a free movie only to be told, when I got to your theater I actually needed 17 thousand points, so I purchased 2 move tickets & was told I now had over 17 thousand points , I returned the...
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Anonymous
RONALD LEONARD

REMOVED POINTS AND NEVER GOT WHAT POINTS WAS REMOVED FORE.TALKED TO MANAGER TOLD ME TO BAD WOULD NOTHING TO HRLP

FirmSiberianTiger
FirmSiberianTiger

Stay away from Regal theaters , after so many years of going there , I'm done!!

1.0
#1309013
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Why does Regal Theaters charge a $3 fee for using your own gift card for purchasing tickets to your movies on your own website?? Why bother offering gift cards just put on a mask and steal the $3 from us. If I use a Home Depot or Lowes gift card I don't get an extra...
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#1308335
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July 17, 2018 My name is Lee Ramirez Resident of Laguna Niguel, The kaleidoscope is our family's local movie theater. My son and I arrived at 10:20 p.m. also attended the showing of Ant-Man 3D. Unfortunately, the ticket merchant accidentally sold us a 9:20 showing,...
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Anonymous
Anonymous

No! Purchased tickets at the theater....US PEOPLE DONT HAVE ANYTHING TO DO WITH YOUR FULL BLOWN CONCLUSIONS

Anonymous
Durpa

When are you ppl going to learn that online and real life have issues!! Odds are you went with a online ticket vendor. ONLINE!! Meaning the theater itself had nothing to do wi...

1.6
#1306882
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Today my mother and aunt took my kids to a movie at Regal Hadley 16 in Piscataway, NJ and Unfortunately one of my kids got sick in the restroom. My mom ran out to concessions to ask for an EMPTY popcorn bucket in case he got sick again making his way out of the...
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1.0
#1298656
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Regal Cinemas - Seats

The reserved seating sucks. You should have the right to choose your own seats as you walk into the theater. First come first serve. This new change just makes you like other movie theaters in my area. There's no reason to come here anymore.
#1298642
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Regal Cinemas - Movie cut off

We are watching the new movie Ant-Man and wasp at Regal Cinema in Round Lake Beach at a 5 minutes left in the movie and it finishes cut off they couldn't fix it and then when they did fix it they could get the audio working I do not recommend this place it is total BS
#1297448
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