Regal Cinemas Reviews

I sent an email to you guys days ago when it says you will take up to 24-48 hours. What it said was that i was with my sisters watching obsession last tuesday and there were cockroaches or water bugs on the screen.

We went to go tell staff because no one wants to see that when they are trying to watch a movie. They said they were going to get a manager. Minutes go by no one sent a manager and we sat there waiting for them.

All of us couldnt stand it so we left 35 minutes into the movie so I am requesting a refund and so are my sisters. I only got a picture of one but there was a total of three big ones and then they had babies in the corner.

Purchase tickets online to watch Toy story at regal Cinemas in *** when we showed up there was nothing available as far as for hot foods, it was not an enjoyer bowl experience we held off on eating and plan to eat at the movies. My son has autism and his nonverbal and he was expecting to have snacks and there was nothing for him, so it was very stressful didnt get to watch movie much to attend to his needs and his frustration.

I feel like something like this shouldve been noted on the website that theyre under construction or even listed outside the movie theater clearly outside the movie theater states that they have hotdog pizza everything available and when you get inside, theres nothing available now this place has two places to get food and none of them are open. I feel like a refund should be refunded back for this horrible experience if someone can contact me regarding this thank you.

I went to see Hadestown, the movie at the Manchester Cinemas yesterday in Rock Hill SC. The theater was so dark I had trouble finding my seat and the theater smelled very musty.

Besides that it was a disgrace that 10 minutes after the time to start, there was nothing on the screen.

I went to the concessions stand and the attendant said he would tell the manager.

When the screen went on 5 or minutes later it was commercial after commercial, over 30 commercials for local or national businesses, it was exhausting!

Them finally a few coming attractions for movies, there were all terrible movies!

The movie was great but the experience was terrible and I don't think my wife and I would ever go to another movie at this theater when there are so much nicer, newer, better kept theaters.

thank you for reading this.

Dave Barnaba

My Regal app stopped working approximately two months ago. I updated the site thinking that it would improve the service.

Unfortunately, my Regal app stopped working entirely. I could no longer purchase tickets nor could I use my movie credits. In fact, they disappeared from the website. I contacted customer service thinking that I would have someone to speak to that could either fix the problem or tell me what I needed to do in order too remedy the problem myself.

However, that was not the case what I got instead was a text message linking me to an AI assistant who tried to help me fix my problem with the Regal site ,but it didnt work. The other solution offered by the regal was to have a tech person contact text me with solutions for fixing my problems with the website.Needless to say, Im still waiting for the text. These were all two solutions offered by the website.

I strongly believe that if regal had live, Customer Service support ,my difficulties with the website would have been rectified. To this day, I still have do not have Regal theater service on my phone.