I presented a $2.00 Regal discount coupon at the Union Square theatre in Manhattan. I received the coupon as a reward associated with my membership at Recyclebank.
When I tried to use it for a Senior admission, the staffer at the ticket boot told me this was impossible. I then asked her to call the manager. The manager repeated the same thing, and also declined to accept the coupon for a Senior admission, telling me it applies only to the much costlier Adult admission. Oddly enough, I have always considered myself an adult.
The coupon is USELESS. (Oh, and the manager added, "there is no button to push.")
This person wrote the review because of "inability to use discount coupon." at Regal Cinemas. Reviewer claimed that he or she lost $2 and wants Regal Cinemas to offer any options to resolve the issue.
The most disappointing in user's experience was refusal to honor discount. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.