100% full Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

Last year we got tickets to see Kingsmen prior to property damage to our car .We spent hundreds dollars over the years at that theater and were loyal Regal customers.

We had bad experiences with the staff and made corp complaints GR Jeffery did nothing but make excuses. Their male employee Costa Mesa CA Regal took no responsibility for damages he left on our car and his insurance. My witness and relative who forgot something in the car seen him rammed his car into my driver side bumper and door and back up and rammed it again to force the car into parking space. He got out the car put his uniform and proceeded to try leave the parking to work without leaving any information.

The employee knew us from the theater and other employee had seen us park in the parking lot. My witness and relative approaches him about the damage "Oh I guess I measure wrong" . She requested his information he refused to give Driver License just insurance. I file police report and contacted Regal corp GR Jeffery who made excuses for the damage.

After that event the mgmt started to retaliate by having their employees watch the parking lot to see if we arrive the only reason I felt damage our car again and to send a clear message . I felt we were un welcome at their theater and the fact a employee name Elexus who we had few encounters such swap our popcorn buckets with another customers refill and we reported health agency.

The regal corp assistant HR Emily Sample tells me the case is closed they find anything from the evidence provided after talking to witnesses .I will never ever support Regal.

This reviewer shared experience about "property damage by thier employee" and wants this business to "the employee and gr should be fired not rewarded for bad behavior and thier violation code of business conduct and ethics" as the author lost $989. This person is overall dissatisfied with Regal Cinemas and uploaded picture s. The most disappointing about regal cinemas staff at Regal Cinemas was employees, service and customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Regal Cinemas.

Check out the best and the worst companies in Entertainment category for more informed decision or compare Regal Cinemas to other companies on our site.

Had an Experience with Regal Cinemas?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Hollywood Casino Aurora - *No intregity  *No accountability Hollywood Casino Aurora "HOLLYWOOD CASINO AURORA 1 W New York St, Aurora, IL 60506 Incident date: Thursday August 17, 2017. Approximately 545pm-615pm 2013 Nissan Sentra Sv. $3,000 damage done by Valet. Refuse to..." Read more Regal Cinemas - It Need to Be Said - The Daily Constitutional - Evolving from blandly inoffensive to utterly barbarous. Regal Cinemas "I was gifted $10 in a booklet of movie dollars that has no expiration date on it, yet when I went into the theatre to use the gift they indicated..." Read more Regal Cinemas: Profit over Professionalism Regal Cinemas "Is this the kind of treatment Regal instills in Managers for loyal, local, long time customers that bring a technical problem to their attention?..." Read more Regal Cinemas - Customer Care Review Regal Cinemas "Clarence Summers tel 9072296575 or clarencesummers@gci.net or 19700 N Mitkofak12 Lp Eagle River AK 99577 On Sunday 11/13/16 at 12:40 pm at The Tikahtnu 16 ,at 1102 N Muldoon Rd Suite..." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more Pepperfry - Damaged product delivered followed by worst customer service Pepperfry "I ordered a coffee table from Pepperfry. As soon as it was taken out of the box, it was discovered that it was damaged. The guy who was there to..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more Screwed over by T-Mobile's Assurant cell phone insurance!  Assurant "I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of..." Read more