Kapolei, Hawaii
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Self service kiosk didn't work and no sign.Stood in a long line to the register and they said cash only.

Related: Regal Cinemas - Unhappy customet

No announcement or sign either, so I stood in line for nothing. I then got cash, stood in an even longer line... Then when I got to the front, was quoted a different price, I couldn't reserve a seat and was told when I come back at night for the 7pm showing id get whatever's left over. This is while one of the girls came to the register to easedrop and whisper to another cashier.

They said I could call so I wouldn't have to stand in line again, but it wasn't Someone directly just the main line. I finally just walked away and never came back.

I left feeling defeated and disrespected.I'll never recommend regal or this theater to anyone.

Review about: Kapolei Theater.

Review #837434 is a subjective opinion of a user.

1.0
Value for money
Discounts and Special Offers
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Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Customer service
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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