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1 comment
1.7

We went to the theater at the old mill in Bend Or had to wait outside for 20 minutes to get a ticket another 45 minutes in line for popcorn and a drink (I feel sorry for the people that work there with all the angry customers ) finally got into the movie after it had already started, it's place never has enough help I think they just don't care it's the only theater in town so who cares, I called customer service today I was on hold for 45 min before I hung up , I now know the poor customer service comes from the top

Product or Service Mentioned: Regal Cinemas Customer Care.

Reason of review: Order processing issue.

Location: Bend, Oregon

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#1209481

I've had this same experience when visiting. My experience is that most retail shops understaff by design b/c the owners are cheap.

Some of the bars have the bartender serve drinks and cook food. Horrible!

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