Contact Regal Cinemas

Edit Business Info

Summary of Regal Cinemas Customer Service Calls

234 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:14 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Regal Cinemas to Ask about:

Refund:

  • “Want to know why I lost over 43,000 Regal Crown Club Points after I redeemed two IMAX tickets for a refund?”
  • “In need of a refund”
  • “Refund needed Refund”

Request for Information:

  • “How to get disabled tickets”
  • “Concerned customer”
  • “About a movie”

Staff:

  • “Poor services at local theater”
  • “Customer service”

Payments and Charges:

  • “Haven’t received payment”
  • “Manager wanted to charge PCA that was with a disability!”
  • “Was charged for tickets over phone that when got to movie was not abke to pull up in my phome and person at window had me pay again for tickets i need to get my money back fi”

Cards:

  • “Fandango gift card”
  • “Need a new crown card”
  • “Missing debt card”

Account:

  • “Need help with my account”
  • “Login”

Activation/ Cancellation:

  • “Cancel tickets”

Employment:

  • “Copy of my W-2 for 2016”

Return/ Replace:

  • “Changing my email address”

Other:

  • “Purchase”
  • “For radio sponsorship”
  • “When will the theatre get new carpet it’s awful”

Regal Cinemas Rating Stats

2.1 out of 5 stars
based on 253 reviews
See all 439 reviews

Rating stats

  1. 106 reviews
  2. 67 reviews
  3. 48 reviews
  4. 17 reviews
  5. 15 reviews

About Regal Cinemas

Top 5 Regal Cinemas Services

Manager, Customer Care, Sanitary Conditions, Cashier, Deal

Top 5 Likes about Regal Cinemas

Movies offered, Seats, Location, Reclining chairs, New comfy seating

Top 5 Dislikes about Regal Cinemas

Customer service, Management not cooperative, Prices and concessions, Mandatory reclining seats, I did not like

Summary

Regal Cinemas is a large and diverse cinema theater chain. It is run by Regal Entertainment Group. The company has been on the entertainment market since 1989. Currently it comprises 7,341 screens in 573 theaters in 42 states. Not only does the company has its theaters in the mainland but also in American Samoa and District of Columbia. Among Regal Cinemas there are multi-screen theatres. At average Regal Entertainment Grouphas more than 12,7 screens per location. There is a list of available movies and cartoons offered by Regal Cinemas on its website. Thus, the customers have opportunity to buy tickets online. The website features online theater-searcher, customers can look for movie theaters nearby their location by city, state and zip code. Regal Entertainment Group is headquartered in Knoxville, Tennessee.

Regal Cinemas reviews and complaints

Regal Cinemas is ranked 5 out of 61 in Cinemas and Theaters category

Edit Description
Show

Regal Cinemas Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Regal Cinemas to

i
Amc Theatres
Amc Theatres
328 reviews
1.9
Compare
Fandango
Fandango
598 reviews
1.4
Compare
Netflix
Netflix
1226 reviews
2.4
Compare
Hulu
Hulu
1752 reviews
2.0
Compare
Gamestop
Gamestop
415 reviews
1.6
Compare
Harrahs
Harrahs
251 reviews
2.0
Compare
Roblox
Roblox
3200 reviews
3.6
Compare
Winloot
Winloot
365 reviews
2.6
Compare
Show

Products and Services Sold by Regal Cinemas

Top Rated Reviews

Write a review
Do you have something to say about Regal Cinemas? What happened? What can we help you with?
Submit review Don't show this popup