Contact Regal Cinemas Customer Service
Regal Cinemas Phone Numbers and Emails
Toll-Free Number:
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(888) 462-7342
Customer Service:
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(877) 835-5734
Regal Cinemas Emails:
How to Contact Regal Cinemas Customer Service?
Most Popular Number:
| Total calls: 7 382 | Issues resolved: 71 | Last call: Mar 21, 2025 |
Regal Cinemas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Regal Cinemas Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Regal Cinemas is 8884627342. 81% of consumers used this number to address their issues and concerns. Meanwhile, 26% of users reported contacting a real person successfully by dialing the phone number 8778355734.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Regal Cinemas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Regal Cinemas Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Regal Cinemas is 8884627342. 81% of consumers used this number to address their issues and concerns. Meanwhile, 26% of users reported contacting a real person successfully by dialing the phone number 8778355734.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Regal Cinemas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Regal Cinemas mainly because of activation/ cancellation, account and refund.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Regal Cinemas is customersupport@regalcinemas.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Regal Cinemas Website:
Regal Cinemas Help Center:
Corporate Office Address:
Fax:
Regal Cinemas Customer Service Reviews
Phone number is answered by an automated answer stating to contact Regal via email. No options of speaking to a person.
How Good is Regal Cinemas's Customer Service?
Summary of Regal Cinemas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Regal Cinemas?
Activation/ Cancellation Question:
- “Cancellation and refund”
- “Cancel prescription”
- “Cancel unlimited”
Account Question:
- “Subscription issues”
- “I dont know why my subscription is cancel”
- “Suspension of the membership”
Refund Question:
- “Theater closed-want refund for tickets”
- “Trying to get a refund on tickets”
- “Refund AND NONONE ANSWERS”
Payments and Charges Question:
- “Credit redemption”
- “Bein charged”
- “Charged money from my credit card”
Request for Information Question:
- “I booked a ticket for sawgrass regal cinema for a show and haven’t got the confirmation for the booked tickets so i missed the show and need to get my refund back”
- “Update closed unlimited access”
- “About a ticket I got”
Product/ Service Question:
- “Pass not working for snow white”
- “Ticket purchase”
- “Please explain why some of my movie purchases aren’t being credited to my regal account”
Cards Question:
- “Problems with gift card”
- “Gifts card number can't be read”
- “Bought gift cards and they’re not loaded”
Return/ Replace Question:
- “Change ticket time”
- “Exchange movie tickets”
- “Change credit card”
Staff Question:
- “The cashier‘s name Alejaandro Was rude and kick us out of the theater and he said we did something inappropriate stuff in the theater when we never did and he refused to give us our money back and they were treating as bad over there in the movies”
- “Horrible theatre service”
- “My monthly fee was not taken out. I don't want to start another service. I already have a lot of point on my account”
Shipping and Delivery Question:
- “Lookin for lost item”
- “Did not receive ticket after purchase”
- “Lost package”
Website/ Application Question:
- “App”
- “App not working”
- “Website will not accept my credit claim cide”
Employment Question:
- “Paid for tickets don't have any stubs from the app”
- “Job applications”
- “Employment history”
Other Question:
- “Issue with booking”
- “Redeem regal points”
- “Movie promotion”
Compare Regal Cinemas Customer Service To
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