Regal Cinemas Phone Numbers and Emails

Toll-Free Number:

  • (877) 835-5734

Customer Service:

  • (877) 835-5734
  • (865) 922-1123
  • (272) 829-3031
  • (866) 375-7854

Regal Cinemas Email:

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Regal Cinemas Contact Information

Regal Cinemas Website:

Regal Cinemas Online Chat:

Corporate Office Address:

Regal Entertainment Group
101 E. Blount Ave.
Knoxville, Tennessee 37920
United States

Fax:

1 (865) 922-3188
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Regal Cinemas Rating Based on 433 Reviews

Rating details

2.2
more details
Customer service
Price Affordability
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Regal Cinemas Customer Service Calls

1.6K TOTAL
CALLS
03:37 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Regal Cinemas Customer Service?

Refund Question:

  • “Refund on Regal Unlimited subscription”
  • “Refund”
  • “Comparing refund”

Payments and Charges Question:

  • “Billed Twice”
  • “I was charged 5 times for unlimited plan”
  • “My unlimited payment”

Request for Information Question:

  • “How much are the Movie Tickets Matnaee?”
  • “How to add ticket purchased with points with a unlimited ticket.”
  • “I am asking about my rewards card”

Cards Question:

  • “Update my credit card for Regal unlimited”
  • “Tickets with no PIN number”
  • “Vaccination card”

Staff Question:

  • “Customer service complaint”
  • “Service call”
  • “Complain about 3 managers at NY location & false advertising”

Activation/ Cancellation Question:

  • “I activated my account but it doesn't show”
  • “To cancel my subscription”
  • “I WANT TO CANCEL MY ACCOUNT”

Employment Question:

  • “Job applications”
  • “W2”
  • “Get copies of pay stubs”

Account Question:

  • “Regal unlimited account”
  • “Problems with my account”
  • “Hacked”

Product/ Service Question:

  • “Subscription”
  • “Unlimited not working”
  • “Trying to get regal unlimited working”

Website/ Application Question:

  • “Application”
  • “Issues with web site”
  • “Website glitch cost me tickets”

Shipping and Delivery Question:

  • “Never received confirmation email for ticket purchase”
  • “Did not get promotional gift cards”
  • “Didn't receive refund”

Return/ Replace Question:

  • “I paid for my monthly pass and it's changing me a full price ticket”
  • “Return”
  • “Return policy.”

Other Question:

  • “Regal unlimited subscription”
  • “I paid and picked wrong time”
  • “Rewards unlimited”

About

Regal Cinemas Terms of Service
To read more: https://www.regmovies.com/tos
Regal Cinemas Privacy Policy
To read more: https://www.regmovies.com/privacy
Regal Cinemas FAQ
To read more: https://www.regmovies.com/help/faq
Top Regal Cinemas Services

Customer Care, Manager, Sanitary Conditions

Top Regal Cinemas Products

Movie Ticket, Movie Theater Facility, Mobile Application

Regal Cinemas Pros and Cons

Pros: Reclining chairs, Movies offered, Location, Movie, Cleanliness of facility

Cons: Customer service, Management not cooperative, Bad customer service and failure to honor discount, Reserved seating, Poor handling of issues

Summary

Regal Cinemas is a large and diverse cinema theater chain. It is run by Regal Entertainment Group. The company has been on the entertainment market since 1989. Currently it comprises 7,341 screens in 573 theaters in 42 states. Not only does the company has its theaters in the mainland but also in American Samoa and District of Columbia. Among Regal Cinemas there are multi-screen theatres. At average Regal Entertainment Grouphas more than 12,7 screens per location. There is a list of available movies and cartoons offered by Regal Cinemas on its website. Thus, the customers have opportunity to buy tickets online. The website features online theater-searcher, customers can look for movie theaters nearby their location by city, state and zip code. Regal Entertainment Group is headquartered in Knoxville, Tennessee.

Regal Cinemas reviews and complaints

Regal Cinemas is ranked 12 out of 180 in Cinemas and Theaters category

Area Served

USA

Payment Methods

VISAMasterCard

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