Regal Cinemas Phone Numbers and Emails

Toll-Free Number:

  • (888) 462-7342
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Regal Cinemas Emails:

Customer Service
Legal
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Contact Information

Regal Cinemas Website:

Regal Cinemas Help Center:

Corporate Office Address:

Regal Cinemas, Inc.
101 E. Blount Ave.
Knoxville, Tennessee 37920
United States

Fax:

1 (865) 922-3188

Regal Cinemas Customer Service Reviews

1.6 / 5
Poor
Viktoriya P Ikm
Complaining
1.3

Planned a movie night at the Village Sq at 8:45pm. Got popcorn and ready to see a movie when it turned out the AC in the theater doesn't work! It's 100 F...

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Laurie K Zra
Why are you removing credits?

I am a Regal unlimited member and recently have been losing credits unknowingly. When I contacted customer service, I was informed these credits were...

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Summary of Regal Cinemas Customer Service Calls

4.6K TOTAL
CALLS
03:24 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Regal Cinemas?

Refund Question:

  • “Refund”
  • “A refund”
  • “They need refund my money took money out my account and iv never had a subscription ever”

Payments and Charges Question:

  • “Web issues/credit transactions problem”
  • “Being charged full price for admission even though I pay monthly for the unlimited!”
  • “Unlimited won't take my payment”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelación membresía”
  • “Cancel subscription”

Account Question:

  • “I cant log in to my account”
  • “My account is missing”
  • “Unlimited account”

Request for Information Question:

  • “Questions about the unlimited pass”
  • “About my wccount”
  • “To ask a question”

Cards Question:

  • “New credit card”
  • “Not satified with card , since there is Not a Theater in my town.!”
  • “Update my crown club card number”

Staff Question:

  • “Poor customer service”
  • “I have been disrespected by the manager of the movie theater”
  • “Praise manager”

Product/ Service Question:

  • “Trying to book a birthday party”
  • “Unlimited not workung”
  • “Trying to book a Christmas party”

Employment Question:

  • “Appeal for Job”
  • “Payroll”
  • “Job”

Shipping and Delivery Question:

  • “I signed up for Regal Unlimited & I never received a confirmation email. They won't let me in touch nail I resolve this. I plan to see a movie in 4 hours.Thank You,Michelle Campbell”
  • “I haven't got my money back and it's refunded”
  • “I have not received my birthday free popcorn and drink”

Return/ Replace Question:

  • “My regal unliMites keeps changing to regal crown and wants to charg to see a movie”
  • “Change tickets”
  • “No return call back”

Website/ Application Question:

  • “App”
  • “Website and app proble3”
  • “App question”

Other Question:

  • “Confused”
  • “Theater under construction”
  • “Because I need to change my membership to a different state”

About

Summary

Regal Cinemas is a large and diverse cinema theater chain. It is run by Regal Entertainment Group. The company has been on the entertainment market since 1989. Currently it comprises 7,341 screens in 573 theaters in 42 states. Not only does the company has its theaters in the mainland but also in American Samoa and District of Columbia. Among Regal Cinemas there are multi-screen theatres. At average Regal Entertainment Grouphas more than 12,7 screens per location. There is a list of available movies and cartoons offered by Regal Cinemas on its website. Thus, the customers have opportunity to buy tickets online. The website features online theater-searcher, customers can look for movie theaters nearby their location by city, state and zip code. Regal Entertainment Group is headquartered in Knoxville, Tennessee.

Regal Cinemas reviews and complaints

Regal Cinemas is ranked 22 out of 191 in Cinemas and Theaters category

Area Served

USA

Payment Methods

VISAMasterCard

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