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This is an excerpt of an email I attempted to send them. No response. Good afternoon. On Monday, June 5, 2017, I took my young daughter to see Wonder Woman at the Webster Theater in Chicago. We spent $38.36 on tickets and over $35 on snacks. We enjoyed the movie...
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Anonymous
Anonymous

Why would you claim a monetary loss of $80 when you watched the movie and ate the food? It seems you may have come a bit out on top if you owed more parking and were allowed t...

1.0
#1066856
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About three weeks ago I went to a theater near me to see Wonder Woman. I had about 20,000 points on my crown card and went to redeem about 7,000 of them for a free popcorn within the Regal app. Upon doing so I got an error message. So I went back to the home screen on...
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3.0
#1066332
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I was sent an email to a special event at my regal for transformers. You had to buy a ticket to see it on opening day and you would get free popcorn, free t-shirt and a digital movie. But regal wasn't showing that they were selling tickets so I used Fandango and got...
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1.3
#1063544
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Regal Cinemas - Are you kidding me.Had to watch 25 miutes of grueling comme

Regal Cinemas
#1131493
1.4
Details
Commercials 25 minutes long. Warren buy this gr eedy company back.
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Regal Cinemas - They ate all my time

Regal Cinemas
#1104773
1.9
Details
Have a 7 o'clock movie showing I did not get in the theater till 730 waiting around for a cup of coffee
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Regal Cinemas - No customer service

Regal Cinemas
#1092315
No one ever calls me back. My card has old email and I have tried over a month to get help.
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Regal Cinemas - The Air is Not Working

Regal Cinemas
#1090006
1.0
Details
The entire movie theater is 90 degrees
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I live in Wedgefield, South Carolina, and like to go to Sand Hills Theater in Columbia. I usually have a great experience there. The people that work there are friendly and courteous. I love the fact that a large drink is very large and it lasts me throughout the...
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4.5
I liked
  • Customer service
  • Drink sizes
  • Theaters
I didn't like
  • Popcorn
  • I did not like
#1058823
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I am writing with the lot of frustration and disappointment regarding one of the worst experiences which has happened to my family on one of your movie theaters at Regal Cinemas Live Oak 18 & RPX 7901 Pat Booker Rd. Live Oak, TX 78233 in which we were mistreated by...
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1.0
I didn't like
  • Rude - poor management
#1057651
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My wife and I were seated in the first row all the way to the left and heard crackling coming out of the theater during the loudest action scenes of Wonder Woman. After bringing this to the attention of the Manager and that it negatively affected our viewing, he...
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Dsiege
Dsiege

Looking for respect, and if that comes in the form of a refund, fine. Continue supporting overpriced and unprofessional Big Cinema. Otherwise, seek alternatives like Alamo Dra...

Anonymous
Anonymous

You have to realize how big of a loser you come off as, right? If not, you should. You want money back for a movie that you watched?!?!? Lol. Are you that desperate for money?...

4.3
#1056028
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Visited this location, purchased my ticket from the manager. Forgot my membership card but purchase any. Went into the theater. 40 minutes or so later, the manager Mike, comes over passing a number of white movie watch in order to challenge me to see my ticket. When I...
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1.6
#1054636
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I bought a beer from the man at the counter, drank it and came back for another beer and the manager told me to go *** myself and he would spit in my popcorn if he could....i was appalled. I apologized and tried to make the situation better but he kept at it and i had...
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Anonymous
Anonymous

Why do I doubt that any of this happened? Either it's made up since any manager would know that Corporate would fire them instantly, or you're leaving out a major part of the ...

1.0
#1049837
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I am a health care provider dor a blind patient! They acted like it was inconvenience to accomodate my elderly disabled patient! Then bringing hypoallergenic empty cup for refreshments as his health care provider/ guide my job is to guide and care for him! I offered to...
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Anonymous
Anonymous

Who did you speak with? Cinemas are notorious for hiring little kids so they can pay minimum wage or below. Even the managers don't do that well, pay wise. Contact Corporate. ...

1.4
#1046343
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I bought pretzels with cheese the cheese was watered down, I buy this every time I go to the movies and this was the first time I have been to this movie theatre my daughter and I was very disappointed. I try to patronize the movie theatre but I was very disappointed....
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#1041198
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