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Regal Cinemas - Terrible!!!

Manager at Broward Mall was terrible !!! No respect for my kids ! We even return tickets back and make refund because our family don’t wanna go to this place anymore! Bad service!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1175152
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my mother called. them to look for them and they didn't called her like they should if they found them but i know that theses seat can have things logged into them like a phone. latter that night we look everywhere for phone from car to house and called them...
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Anonymous
William

That phone could have been lost anywhere.Or picked up by anyone.Teach your child to not play with the phone during a movie.You can't blame the theater regardless ; that is com...

4.0
I liked
  • Movie
I didn't like
  • Customer service
#1174451
Reply to reviews
on Friday jan 5 2018 we bought two tickets. the line for the tickets was about 40 people and one person at the window. as some others were doing I went on my phone and bought tickets. there was no one to take our tickets. the concession stand was ridiculous we decided...
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1.0
I didn't like
  • Customer service
#1169731
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I don't know who designed the seating in this regal theatre, but it is the most uncomfortable theatre I have ever been in. The seats needed to tilt or recline, you have to sit with your head tilted up in an uncomfortable position to see the screen Very uncomfortable. I...
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1.4
#1169252
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Regal Cinemas - Bad customer experience

Bad customer service I can not believe this
#1166537
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The supervisor Jeannie at the Regal Cinema at the landing in renton, washington made fun of me as soon as I walked out. I bought a ticket from the supervisor and she didn't bother saying anything about my outside food and the the person I bought my popcorn from didn't...
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Anonymous
Anonymous

Go ahead and sue for the $10 you lost. Let's see how that goes. No one is forcing anyone to eat anything at a movie theatre, so you won't win the right to bring in your own fo...

1.0
#1165131
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This Sunday I went to the Regal Cinema in Green Hills Nashville. It is now one of their reserved lounge chair cinemas. I arrived 30 minutes before movie time expecting to buy a ticket. The line was long with only one window open to buy a ticket. The line was painfully...
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Anonymous
Anonymous

This new concept is bringing in droves of people. You're as free as any other person to buy online or come early. Did the theatre have kiosks you could have gone to?

1.0
I didn't like
  • Reserved seating
#1164460
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I purchased tickets for the wrong day by accident using a gift card. My first attempt at purchasing the tickets was bad because when I entered the gift card information, the website said the information was already entered but the amount was not reflecting in my...
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1.0
#1163053
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The popcorn was terrible. For the price, it should be great movie theater popcorn. The "butter" they added tasted like coconut oil with salt. It was so bad, we didn't eat it, but didn't want to miss the movie to go get new or complain. Also, the seats are very...
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#1162405
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Consumers have many options on avenues to watch movies. Very disappointed in Regal Cinemas for the 10 minutes or more of nonstop commercials for many companies - AT&T, Google, Taco Bell etc. Movies are expensive to see and we should not have to sit thru commercials....
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2.5
I liked
  • Movie
I didn't like
  • Commercials
#1160931
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