57 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.4

I went to the movies with myself and my two children to see toy story 4. We want to see the 1:55 PM show We ended up having to pay extra for the tickets I donโ€™t even know why we had to pay extra but the woman that sold us our tickets said that we have no choice we have to pay extra for this experience.

45 dollars for an adult and two children is ridiculous.

We wanted to get the toy story popcorn and pop combo that you guys have they were out of it so I asked for a discount on my popcorn and drink that I had to purchase did not receive it The man at the counter was so rude. Today I spent $70 for absolutely nothing I will never go back to a regal cinema theater ever

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

Regal Cinemas Pros: Reclining chairs.

Regal Cinemas Cons: Customer service.

Location: 1 Galleria Dr, Buffalo, NY 14225

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Assuming you went the same day you posted this, you saw the RPX version of the show, which is just Regalโ€™s version of IMAX. You could have waited half an hour and gone to the regularly priced 2:25pm shoe, but you chose not to. You basically insisted on watching a special format show when there were plenty of other options and are now complaining when you made that choice.

Regal Cinemas Reviews

  1. 427 reviews
  2. 198 reviews
  3. 156 reviews
  4. 90 reviews
  5. 75 reviews
Regal Cinemas reviews