Regal Cinemas
Reviews and Complaints
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Verified ReviewerTickets issue
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Mechanicsville, VirginiaPissd
Resolved: I have not received my refund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Knoxville, TennesseeUnhappy experience
Couldn't get service or what was ordered. Last to place order in theater, llast to order.
I had to raise hand. I had to ask multiple people to just get butter on popcorn that I ordered and refused. I was given the runaround on popcorn. Told couldn't get popcorn issue fixed and if wanted popcorn with butter, i had to leave and go to bar to purchase.
I didn't get what i ordered and i don't feelI should have ti leave theatre and speak to four people to not have resolved. I missed over a 1/3 of movie, while my 2 family members in there without me on family day.
I could get my ticket amount refunded only if I remained in lobby or left. Manager woukd only give me first namw and kept pointing to name tag that he wasn't wearing.
Preferred solution: Full refund
Problems with Unlimited
User's recommendation: Provide a customer service number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou can’t contact Customer Service. Before they allow you to call, you must get a verification code sent to your email. After you do that and call, they say they can’t answer your call.
- No customer service
Preferred solution: Customer service
User's recommendation: Don’t join/ there’s no customer support- ANYWHERE.
No refund.
Cancelled tickets
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Whittier, CaliforniaI have not been able to get in contact with customer service via email or phone.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoints !!!
- Pros if they have a creat customer service
- But theres seats suck i spilled my drink all over my pants
Preferred solution: Thousands of points on my Regal account
User's recommendation: Make sure you order online to get your moneys worth
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | New York, New YorkRefund never received
User's recommendation: Refund was horrible never got my money back
Horrible theater, continued horrible experiences
User's recommendation: Find a different theater
Didnt pick up the phone and not refunding me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mount Pleasant, South CarolinaTerrible
- Theater with moves
- Terrible all around quality
Preferred solution: Full refund
User's recommendation: Not worth it
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