Unclaimed
Regal Cinemas
Reviews and Complaints
1.2M
CLAIMED LOSSES
1.2K
TOTAL REVIEWS
94.2K
PAGE VIEWS
4
ISSUES RESOLVED
Regal Cinemas Reviews
Regal Commercials Out of Control
We got to our movie about 20 minutes early at Bel Air Regal Cinemas in Maryland. It was nothing but one commercial after another. That’s pretty much torture. We won’t be coming here again anytime soon. Imagine having to PAY to be subjected to this moronic crap.
ID
Location
Abingdon, Maryland
Reason of review
Bad quality
New Reviewer
Bridgeport Regal OR
A person named Matt White, At Bridgeport Cinema in OR. Was upset at singled me out, because I asked for WATER with my cup. No joke.
ID
Reason of review
Poor customer service
New Reviewer
Crazy new policy
I just went to a movie at a regal Cinema. There might have been 20 people in the theatre and there is now ASSIGNED SEATING. How crazy is that? There is a group of over 10 ladies that meet once a month but we don't all arrive at the same time. Now we have to worry that we won't get to sit together???? That is those most crazy new policy I've ever heard of. Please stop this assigned seating which makes absolutely no sense. First come first serve. If you are late to a movie, you probably won't get a good seat at a popular movie. Shame on you. Linda Matranga
1 comment
ID
Reason of review
Assigned seating!
Disrespect ,
I brought my 91 year old aunt to see Mamma Mia, At 4:40 was are scheduled time. We purchased a soda Ashley a Coca-Cola freeze. I was told by the young lady behind the counter you might as well get a bigger size cause it's free refills on all sizes. When I went back for...
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ID
Reason of review
Poor customer service
New Reviewer
Very upset about an incident at Regal Stadium Windward in Kaneohe, HI
My friend and I were sitting in row C, seats 1 & 2. The movie had started when something was thrown seemingly at my friend who was in seat #1. It went over her seat and fell on the ground by her feet and "exploded". It was a makeshift little bomb made from some kind of...
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ID
Location
Kaneohe, Hawaii
Reason of review
Poor customer service
New Reviewer
Discrimination
I attend the movies quite frequently, but the theater at Citrus Mall in Tampa, FL has outrageous rules. One being that being a woman with a purse, an employee needs to check inside my bag looking for a weapon. What's ridiculous about this procedure is that if I was to...
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ID
Location
Tampa, Florida
Reason of review
Poor customer service
Loss
$8
Preferred solution
Let the company propose a solution
New Reviewer
I agree Linda...this new seating policy is ridiculous...makes no sense....and is totally unneeded...he has really changed how I feel about gong to the movies now....