Regal Cinemas
Reviews and Complaints
Worst movie experience
Preferred solution: Full refund
Transfer of credits to one regal unlimited account to another
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Valley City, UtahPoor customer service
- Reclining chairs
- Movies
- Customer service needs to be looked at
User's recommendation: Don’t waste your time calling and one of two of my emails went unanswered. Regal customer service is the worst ever!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandRequesting refund for the transaction
Preferred solution: The monthly subscription fee was getting cut every month even after unsubscribing. So, I wanted the refund for this month and the same happened in the previous month as well. Requesting refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Seats
- Customer service i received
Preferred solution: Full refund
No puedo entrar a mi cuenta
What does Open C... mean
- Early movies
- Cannot get in touch with customer service when needed
Preferred solution: A question
User's recommendation: Think about getting membership with AMC instead
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI purchased tickets for the wrong day
Nothing yet, no call no outreach. Very disappointed.
Been a customer for years and can’t even get refunded tickets for another show. Very sad.
Still waiting for a tickets to visit for another showtime. Or refund my tickets.
- Low price
- Comfortable recliner seats
- Drink sizes
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaUnable to speak with customer care tep
Preferred solution: Would like to get a refund of $33.00 reimbursed to my card.
User's recommendation: Don’t try to find an Avenue that allows one to speak with a customer service agent without being charged for the service. Have tried several numbers that were offered and none of them led me t an actual person. Tried to get hep my accessing the chat site and was told I’d have to pay $1.00 for that service.
Having trouble purchasing ticket i been paying every month i trying to buy ticket it is charging me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stone Mountain, GeorgiaRefund
Preferred solution: Full refund
Theater worker used my saved credites when I specifically said I am an unlimited member.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springville, New YorkCancel unlimited
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Diego, CaliforniaNeed to cancel my membership
Preferred solution: Nothing jist cancel my unlimited membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not talk to a customer service representative.
- Movies
- Customer service
Preferred solution: Full refund
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