
Unclaimed
Regal Cinemas
Reviews and Complaints
1.2M
CLAIMED LOSSES
1.2K
TOTAL REVIEWS
94.2K
PAGE VIEWS
4
ISSUES RESOLVED
Regal Cinemas Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund
This theatre's air conditioner was broken, and the theatre smelled horrific of urine. I asked the manager Jastin about the smell and he said they were having plumbing issues. On top of this we stood in line for almost 40 min to order food. Worst customer service ever! I would like a refund for our group of 3 as well as the 40.00 I spent at the food court. The smell was so bad people where pinching their noses around your facility.
User's recommendation: Stay away not worth your money.
ID
Location
El Segundo, California
Loss
$84
Preferred solution
Full refund
Lack of recognition
I have attained over one million Regal points. I have contacted Customer Service on a number of occasions with no response. If this an indication of what loyal Regal customers can expect, I will be sure to advise my friends regarding this treatment. Cordially. Steve Rosen
User's recommendation: Little or none.
ID
Location
New York, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer