New Reviewer

Cancellation

I contacted them two months ago, could not contact anybody officially but an answering person. I don't mind, keeping the membership, but I moved to a place, nearest regal is over 300 miles away. They said keep membership for one year. I was on my tenth month when cobit stopped theaters. My bank stopped 21.00 payments. All l want is this to stop, now l am swamped with text messages demanding payment. I have not been to their theaters for over a year and half. What can l do.D

User's recommendation: Don't get on on any thing using bank account. In.

View full review
ID
#2803088 Review #2803088 is a subjective opinion of poster.
Preferred solution
Easier way of cancellation.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Experience

Hello, this was my first experience at a movie theater in Florida and being a deaf man I requested a closed captioning device to watch Space Jam with my family. It took a while for them to bring me the device and when I finally got it I went to the movie and it was the wrong one for my movie and I had to go back and wait for someone to come and fix it and I ended up missing the first half hour of the movie and my kids were going back and forth waiting for me asking whats taking so long and everyone was missing out.. It was not the best movie experience and the manager had a really bad attitude. Everyone exceptthe person who served us popcorn had a bad ttitude.

User's recommendation: Expect a non friendly atmosphere at this theater. Nobody smiles or greets you kindly here.

View full review
ID
#2704381 Review #2704381 is a subjective opinion of poster.
Location
Jensen Beach, Florida
Pros
  • Comfy recliners and big cup holders
  • Recliner seats
Cons
  • If theres an employee problem it is not handled properly
  • Bad customer service with the exception of one employee
Loss
$80
Preferred solution
Full refund
New Reviewer

I complained about a movie experience I had