Regal Cinemas
Reviews and Complaints
I was referred interest
User's recommendation: Mace is the safest form to protect oneself It should be allowed
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Verified ReviewerCancel online
- Good customer service
- Slow concession stand
Preferred solution: Cancellation
User's recommendation: It’s a great place to go
Overcharged
User's recommendation: Don’t join the subscription service.
Requested review
User's recommendation: For all people who enjoy the large screen experience, the Regal Unlimited Club is a great value! Highly recommend!
App won't work
Preferred solution: My app to work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription issue
- Non responsive customer care
Preferred solution: Full refund
User's recommendation: Dont buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaDissatisfied
Not a Pissedconsumer I made a Big mistake
User's recommendation: Regal is amazing
I cannot cancel
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy 90 year old dads gift cards have been deeply discounted from original $100 original value to $17.52 for each of the 6 cards that we gave him for gifts.
- Nice comfy seating
- Deceitful gift card devaluation
Preferred solution: Full refund
User's recommendation: Don’t buy Regal gift cards ever again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Concord, California2 cards purchase
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription
- Good deals
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaProblems with my account
I have a membership with regal cinemas .
I changed phones therefore had to sign back into my account and was told that the password was incorrect so I attempted to reset the pw but after numerous attempts and each time being told that there was an error in restting pw , I decided to go to the theatre and ask for help there. The manager looked my account up and saw that it was still active but could not fix the issue so he directed me to the contact/ support center and told me to send an email explaining the situation and they would respond quickly . That was 24 hours ago and still no response .
It is very frustrating to have a monthly bill for something that you have no reliable way of communication when there is a problem .
I feel ripped off at this point because I cannot use what I have been paying for for several months now
User's recommendation: Customer service sucks.
Birthday gift
User's recommendation: Don't waste your tim
Not helpful
User's recommendation: Resolve concerns
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