Regal Cinemas Reviews

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Problem with the regal crown club

I cant use my membership to see movies I join the regal club but it still not activate .. please assist
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ID
#2577860 Review #2577860 is a subjective opinion of poster.
Location
La Verne, California
Service
Regal Cinemas Membership
Preferred solution
Membership

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Verified Reviewer
New Reviewer

Can’t get a refund.

There is no live customer service. We cant reach any location directly. We purchased tickets choosing one location and the website automatically switched us to a different location without us realizing. When we went to the location we intended it was closed and realized after looking at the email confirmation that we purchased tickets at a completely different location. Now we cant reach anyone to get a refund.

User's recommendation: Don’t purchase tickets online from regal.

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ID
#2577597 Review #2577597 is a subjective opinion of poster.
Product
Regal Cinemas Movie Ticket
Cons
  • Switched theater purchase automatically
  • No customer service
  • Corporate customer service
Loss
$75
Preferred solution
Full refund

No payment

My name is gloria de Anda and l worked for 2 days in April 2021 and l haven't received my pay yet so if someone can help me with this matter thank you
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ID
#2574842 Review #2574842 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

I’m still waiting for my refund

I emailed you regarding tickets I purchased on 5/25. My email is andrea-calderon@***.Net I followed your instructions to request a refund and havent heard from anyone. 714-600-**** Andrea Calderón
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ID
#2573100 Review #2573100 is a subjective opinion of poster.
Location
Cerritos, California
Loss
$50
Preferred solution
Full refund

To cancel my subscription

I want to cancel my subscription because I will not be in an area where there are other people this is my prerogative I should not have to explain why I want to cancel my order Ive had it for almost 2 years I no longer care to go to a movie theater!

User's recommendation: Everybody has the right to choose whether or not they want to go to a movie theater or not my choice is not to.

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ID
#2524366 Review #2524366 is a subjective opinion of poster.
Location
Trenton, New Jersey
New Reviewer

Wrong email

Wrong email for reservations I need to put the right email to receive my ticketrs For the movie mortar comeback I have a 4 PM showing
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ID
#2517127 Review #2517127 is a subjective opinion of poster.
Location
Houston, Texas

Payment for service not rendered

I just want my money refunded. My granddaughter and I paid to see a movie. My money was deducted from my account and the theater was closed. Just give me my money back.

User's recommendation: Don’t pay up front.

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ID
#2511706 Review #2511706 is a subjective opinion of poster.
Location
Miami, Florida

Payment for service not rendered

I purchased 2 tickets for Saturday afternoon 4/10. Funds were taken from my account immediately. Went to the theater at the LOOP only to find out it's been closed. So, we didn't get to see the movie and I'm out $28.00. I want my monry put back into my account. Thank you.
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ID
#2500389 Review #2500389 is a subjective opinion of poster.
Location
Winter Park, Florida

Group sales

I am a day camp director in Great Neck, NY (Nassau County) searching to develop a relationship with a local theatre or chain. The theatre I used to do business with was privately owned and extremely accommodating for rainy day, last minute dates, accepting large groups of our kids and it was within a half an hour away and worked out very well. Unfortunately, due to the pandemic, they closed their doors. I am having a very hard time figuring out who I should communicate with and certainly cannot seem to get hold of anyone on the phone to direct me. Please advise. I can be reached at the email above or my cell at 516-220-****
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ID
#2493366 Review #2493366 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Crown club need refund. Cinema being demolished

The movie theatre in Huntsville is being demolished. I was a crown member and paid for a year of unlimited movie watching. Covid happened mo its were shuttered and now being demolished. I also have a $25 gift card that Im now unable to use. What do I need to do to get a refund. Pearl Brooks
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ID
#2394856 Review #2394856 is a subjective opinion of poster.
Location
Huntsville, Alabama
New Reviewer

Resolved: Crown club need refund. Cinema being demolished

Update by user Feb 24, 2021

Company fixed the issue and I have been provided with partial refund. I was very happy with the outcome. I had a partial refund on my unlimited card, and full refund on my gift cards..

Original review posted by user Jan 25, 2021
Im confused! Ive tried to call customer service numbers and they are no longer valid! I bought a year subscription for regal cinemas. Covid hit and the cinema was closed. Its now being demolished so I need a refund! I also have a $25 gift card which I can no longer use. What do I need to do? Pearl Brooks Club card # 6006 49** **92 325* 982
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Resolved
ID
#2394417 Review #2394417 is a subjective opinion of poster.
Location
Huntsville, Alabama
New Reviewer

My W2s

I'm trying to file taxes next year but I never received my W2 from warren

User's recommendation: Very, fun and outgoing place to work at. If you need help on people's skills warren is where its at.

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ID
#2356928 Review #2356928 is a subjective opinion of poster.
Service
Missing W2 Taxes Advertisement
Pros
  • Clean bathroom
  • Seating
  • Customer service mostly professional
Cons
  • Customer service
  • Because of the virus it stop us from going in
Preferred solution
Deliver product or service ordered

Labor preformed

Just need to get paid for work performed.
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ID
#2346533 Review #2346533 is a subjective opinion of poster.
Location
Anchorage, Alaska
New Reviewer

Labor preformed

Non payment of last 2 invoices
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ID
#2336823 Review #2336823 is a subjective opinion of poster.
Location
Anchorage, Alaska
Preferred solution
Let the company propose a solution

Club membership

Regal is Customer Service phone service is closed ... so they haven't done anything wrong ...
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ID
#2322760 Review #2322760 is a subjective opinion of poster.
Location
Orlando, Florida